Privacy Policy

Last updated: 12 April 2025

At Kati Car Care, your privacy is important. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or services.

1. What Information We Collect

We may collect the following types of personal information:

• Name
  
  

• Contact information (email address, phone number)
  
  

• Vehicle information (make, model, size)
  
  

• Address (for mobile detailing services)
  
  

• Any other information you provide through our website forms, emails, or phone communications
  
  

2. How We Use Your Information

Your information is used solely for purposes related to our services, including:

• Responding to enquiries and providing quotes
  
  

• Scheduling and completing bookings
  
  

• Sending updates or confirmations
  
  

• Customer service follow-up
  
  

• Improving our services and website
  
  

We do not sell, trade, or rent your personal information to any third parties.

3. How Your Information Is Stored

Your information may be securely stored:

• In our booking system or CRM
  
  

• In email communications
  
  

• On secure cloud storage platforms
  
  

We take reasonable precautions to prevent loss, misuse, or unauthorised access to your personal information.

4. Cookies and Website Analytics

Our website may use cookies or tracking tools (like Google Analytics) to help us understand how visitors use our site. This data is anonymous and used to improve user experience and website performance.

5. Your Rights

Under New Zealand’s Privacy Act 2020, you have the right to:

• Access your personal information
  
  

• Request corrections to your personal data
  
  

• Withdraw consent to certain uses of your information
  
  

To exercise any of these rights, please contact us directly.

6. Contact Us

If you have any questions about this Privacy Policy or your personal information, please get in touch:

Kati Car Care

Email: katicarcare@gmail.com

Ph: +64 204 143 4368